Acknowledge version

Users who are to acknowledge a version will be notified about the acknowledgment via the following areas after the release:

• Notifications in the Portal header

• Email

Depending on the context, you can acknowledge versions either via the Acknowledgment drawer or directly via the Further actions:

Action	Description
Call acknowledgment	With this action, acknowledgers can open the acknowledgment drawer to execute their acknowledgment. See also: Acknowledgment drawer You perform the action in the following areas: More actions menu of the object More actions menu of the acknowledgement cards in Current tasks Version selection in the content area of the object Notification in the Portal header
Acknowledge	You can acknowledge the version without navigating to the acknowledgment drawer. You perform the action in the following areas: More actions menu of the object More actions menu of the acknowledgement cards in Current tasks Version selection in the content area of the object Attention: Details of the changes to the process may escape you because you do not see the object.

Instruction - Execute acknowledgment in the drawer:

1. 1. In the My tasks | Current tasks area, click on More actions in the corresponding task card and then on Call acknowledgment:

      

   2. In the More actions menu of the object, click on Call acknowledgment, e.g. in the sidebar

      Note: The entry is only visible if the version of the object to be acknowledged is currently selected.

   3. In the Portal header, click the acknowledgment notification:

      

   4. Click on the version selection in the header of the object and then on the entry Call acknowledgment:

      

      Note: The entry is only visible if the version of the object to be acknowledged is currently selected.

2. Click Acknowledge in the acknowledgment drawer:

   

   Note: By default, users do not have to authenticate themselves when they acknowledge of a version. However, you can configure the Portal report so that recipients have to authenticate themselves again when acknowledging. See also Configure acknowledgement with authentication.

Instructions - Acknowledge version directly:

1. 1. In the My tasks | Current tasks area, click on More actions in the corresponding task card

   2. Open the More actions menu of the object, e.g. via the sidebar

      Note: The entry is only visible if the version of the object to be acknowledged is currently selected.

   3. Click on the version selection in the object header:

      

      Note: First make sure that the version of the object you want to acknowledge is selected.

2. Click on the entry Acknowledge:

   

   Note: By default, users do not have to authenticate themselves when they acknowledge of a version. However, you can configure the Portal report so that recipients have to authenticate themselves again when acknowledging. See also Configure acknowledgement with authentication.

Results:

• In the BPM report Open acknowledgments, the acknowledgment of the user is displayed as completed if the acknowledgment of other users is still pending:

  

• In the acknowledgment drawer, the acknowledgment is displayed as completed:

  

• In the My Tasks section, the completed acknowledgment is displayed as a card in Task tracking: